Case Study · Banking & Financial
KCB Bank
Ninety-six UPS units, one planned maintenance schedule, a national branch network that stays open.
Challenge
KCB Bank, a Tier 1 Kenyan financial institution, runs high-uptime requirements across its data centre and an extensive branch network. Transactions, ATMs and branch operations all depend on power that never drops, and the large fleet of UPS protecting them degrades quietly as batteries age and components drift.
The bank needed a partner with deep power-continuity expertise to service, optimise and stand behind that estate as a single system.
Solution
As a Socomec distributor and service centre, Proactive Networks supports KCB’s enterprise-grade UPS infrastructure across the data centre and branches — servicing 4× 200kVA and 3× 160kVA Delphys GP, 2× 80kVA and 20× 10kVA Masterys BC, 22× 6kVA Netys RT and 45× 3kVA units. Support spans pre-sales consultation, sales, technical support and a reliable supply of genuine spare parts, with each asset serviced and tracked on a planned schedule.
Outcome
KCB’s critical UPS estate is maintained on a predictable cycle in which faults are found in inspection rather than during an outage. The data centre and branch network run on equipment that is serviced, monitored and backed by guaranteed spares, so power continuity underpins uninterrupted banking operations across the bank’s footprint.
Equipment
4× 200kVA + 3× 160kVA Delphys GP · 2× 80kVA + 20× 10kVA Masterys BC · 22× 6kVA Netys RT · 45× 3kVA UPS
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